Voice over Internet Protocol (VoIP) is a hosted digital phone service delivered over the Internet. Our telecommunication platform delivers HD call quality, more reliable support and greater mobility over traditional analog phone systems. VoIP phone systems improve productivity by enhancing your communication with employees, prospects and customers. Hosting your phone system in the cloud makes it a snap to scale without investing in additional hardware. With features like conference bridges, music on hold and auto-attendant, you can enjoy an enterprise-level phone solution even on a small business budget.
VoIP Phone System Services We Offer:
VoIP phone systems offer a clear, consistent connection – helping your team collaborate more smoothly and improving your customer experience. No matter where your team is working, they can make and receive high-quality calls for peak business operation.
Being out of the office doesn’t have to mean losing a sale. The advanced transcription technology built into our VoIP platform records voice messages and sends them via SMS and email to ensure you don’t miss any important business messages.
Handling a high volume of calls or directing calls outside of business hours can take a toll on small and medium-sized businesses. We offer auto attendant solutions to help you direct prospects and customers to exactly what they need, when they need it.
Traditional fax machines require dedicated lines and expensive hardware. With hosted e-fax, you can send and receive faxes from your email system. It’s as simple as attaching a document and hitting send, without hidden maintenance, upgrade and expansion costs.
What Do You Get with a VoIP Phone System?
What keeps you up at night? Productivity? Cyberattacks? Guidance? Maybe it’s all of the above. No matter the question, PC Solutions has the answer. Our services touch every part of your technology infrastructure, giving you a comprehensive strategy to get more out of your IT. We’ll help you improve your productivity, defeat the common causes of downtime, and develop a roadmap to ensure that your technology holds up to your long-term goals. Explore our solutions below to find the right fit for your business:
Old technology becomes obsolete, new technologies emerge, and you’re constantly left questioning which solutions are worthwhile, and which are a waste of resources. We help you develop a strategy for the present and future of your technology so that you can make smarter IT investments.